Better Outcomes, Better CMS Stars.
We focus on the measures, members, and patients that move the needle from 2 to 3+ stars in one accountable motion.
Hardwiring Efficiency at the Clinical Frontline
Administrative Burden & Margin Leakage
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Strategy Failure in Care Execution
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SDOH Silos & Star Rating Risks
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Our Operating System
We architect solutions targeting the precise measures CMS uses to score you.
Providers (Health Systems)
Phase 1: Enterprise Transformation
We sequence operating model changes around CMS hospital quality domains: mortality, safety, readmissions, patient experience, and timely and effective care.
Modernization & Data
Upgrade AI, cloud, and interoperability across EMR, labs, pharmacy, and revenue cycle.
Digital Front Door
A single entry for scheduling, referrals, and virtual or in-person care, tying into communication patterns that improve HCAHPS.
Operational Excellence
Redesign core processes to remove waste while embedding IAM, privacy, and security into every layer of the stack.
Payers (Health Plans)
Phase 2: Star-Focused Growth
We align growth, retention, and benefit strategies with the current and future star formula, including the new Health Equity Index and EHO4All rewards.
Clinical & Preventive Programs
Targeted programs around 2026 measures like kidney health evaluation for patients with diabetes and SDOH support.
Member Experience
Reduce friction in enrollment, benefits clarity, and omnichannel portal touchpoints.
Data, Equity & Documentation
Unify data to identify at-risk members and tighten documentation so every closed gap is visible in claims.
Retail Health & PX
Phase 3: Unified Consumer Journeys
Retail health is the front line. We unify the consumer journey across storefront, clinic, pharmacy, and telehealth so people do not start over at every step.
API-First Platforms
Re-platform legacy systems to launch diagnostics, chronic care, and home delivery services quickly.
Patient Experience Design
Capture voice of patient, build journey maps, and orchestrate unified scheduling and triage at the digital front door.
Measurable Outcomes
Measured lifts in access, quality, and economics.
Star Rating Acceleration
A focused roadmap from 2 or 2.5 stars toward 3+ stars, tied to specific high-weight outcome and equity measures.
Higher Appointment Conversion
Higher kept-appointment rates, lower leakage, faster scheduling, and fewer gaps in preventive and chronic care.
Stronger Risk & Equity Posture
Closed gaps in claims, SDOH support, and embedded privacy controls protecting both star performance and regulatory posture.
Retail Health Stickiness
Better search-to-visit conversion, stronger medication adherence, larger basket sizes, and more repeat use across omnichannel portals.
Design the Operating Model for Human + Non-Human Workforces.
AI value won't come from adding tools. The challenge is no longer deploying AI. It's redesigning operating models, governing data, and scaling autonomy without compromising human judgment. Mesh helps leadership align people, agents, decisions, and controls as one accountable system, moving from fragmented pilots to governed execution, driving real value.